Review Time
Super helpful, super concise especially for an online systems illiterate person, Petar was very patient and covered all my questions, giving me super advice on navigating the changes I had with two websites.
The support team understood what i wanted to do, they were knowledgeable and helped me find the best solution.
They then implemented what we had agreed and it all took less time than it took to drink my coffee !
Very helpful, knowledgeable and efficient.
I had an issue with a website hanging due to an issue with PrestaShop - I spoke with Raya in the live chat and we were able to get the site back up and running quickly, and she was then able to check the server while I found what was causing the issue (a sendmail bug in PrestaShop). They don't offer web development support, but what they did offer was absolutely essential to being able to quickly locate and then avoid the problem from recurring. Superb!
I have been using Siteground for over 20 years. The service is exemplary. I don't ever recall the site going down in the 20 years, and the customer service goes above and beyond. They are there 24/7 to help and take the time to completely resolve any issues that you have.
The customer service on this platform is outstanding. I have been with the company for over a year, and every time I encounter an issue and reach out to support, I receive immediate assistance. Today, I accidentally forgot to disable autopayment, resulting in £345 being deducted from my account, which was quite alarming! I contacted support, and they resolved the refund issue right away without any hassle. The support team is always polite, incredibly helpful, and addresses any problems I have. Finding a trustworthy company is challenging, and I truly appreciate the reliability I’ve experienced here. Kudos to the team for excelling in customer service!
The support team on this platform is exceptional. I have been with the company for over a year, and every time I've had an issue and reached out for help, I receive immediate assistance. Today, I accidentally forgot to turn off autopayment, and £345 was deducted from my account, which was quite alarming! I contacted support, and they sorted out the refund promptly, with no issues. The team is always courteous, incredibly helpful, and resolves any problems I encounter. Honestly, finding a trustworthy service is rare, and I appreciate the reliability I’ve found here. Well done to the team for excelling in customer support.
Claim your business profile now and gain access to all features and respond to customer reviews.
