sixflags.com

1.8
1.8 Based on 12 reviews

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Barbara Gochnour
In attempts to renew our gold pass I…

In attempts to renew our gold pass I inadvertently ordered on line the so called scare package after numerous attempts to reach guest services at cedar point I was transferred to Six Flags to discuss. They asked me for my order # which I had not even recieved but noted the charge of 113.84 on my credit card. She said sorry it’s non refundable and there is nothing you can do about it she was nasty and actually hung up the call when I told her I will contact my credit card she said that will not work.*****Beware people of the poor customer services inappropriate customer service responses and don’t order scar program in error**** what kind of a company is this they promise one thing and when you go so many things closed or broken the 99 pass has not turned out to be all that’s it’s cracked up to be and they need to teach there workers customer services etiquette. Barb Gochnour

1
Date of experience: Sep 10, 2025

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