Rented a vehicle and shortly after starting to drive, I noticed it swaying during turns. After checking the tires, I discovered one was at 12psi. I inflated it, but the next day the same issue occurred. I reached out to customer relations and was promised a callback from a manager that never happened. On the final day of the rental, the car wouldn't start; a roadside service technician found a flat battery and noted that nothing seemed to have caused the drain. To my surprise, I was charged a $150 call-out fee plus GST! This is completely unacceptable. I couldn't reach anyone for help, nor did I receive a callback, yet they still had the audacity to charge me for the service on a faulty vehicle! I strongly advise others to stay away from this service. There is zero communication when issues arise and their business practices are deeply flawed. I have contacted relevant authorities and will consider further action if necessary.
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