I rented a vehicle from a service at Tromsø Airport and unfortunately had a very negative experience after returning the car. After the rental period, the company contacted me claiming there was "new damage" to the right front rim and mentioned they might charge the deductible. The issues are: • The vehicle’s rims already had several marks/damage at pickup. • The rental agreement/damage protocol already indicates a marked point (dot) in the same area where they are now alleging new damage. • When I returned the vehicle, there was no staff present from the company, and no joint return inspection/check-in was conducted with me. • The photos provided were not clear enough to demonstrate that this damage occurred during my rental rather than before pickup or after return. Given there was no return inspection at the time of return, it is unreasonable to hold the customer responsible for damage identified later. I paid using a credit card and will be disputing any attempted charge through my card provider. My advice to anyone renting here: purchase full insurance coverage to avoid false claims against you. Based on this experience, I will not rent with this service again.
Claim your business profile now and gain access to all features and respond to customer reviews.
👉 Besøk vårt hjelpesenter på sixt.com/help-center eller ta kontakt med oss. ✅
Velkommen til SIXT bilutleie i Norge – din globale sammenheng, lokale trygghet.
Vi tilbyr førsteklasses leiebil til økonomiske priser –
« Kjør første klasse. Betal økonomi. » Premiumbiler uten premiumpriser.
Med over 222 000 kjøretøy i vår flåte – inkludert modeller fra noen av verdens beste bilprodusenter som BMW, Mercedes og Audi – har vi alltid det rette kjøretøyet for din reise, enten det er langs norskekysten eller på fjellveier.
Vi tilbyr også:
Fleksible bilabonnement med SIXT+,
Chauffør- og flyplasstransfertjenester med SIXT ride,
slik at du kan reise på din måte, i ditt tempo, og med komfort.See more
