This is a very disappointing and unfair experience with Sixt NZ.The vehicle was handed to me at Full (not over full).I returned it at exactly the same Full level, with clear photos and a signed return condition report.Despite this, Sixt still charged a fuel fee, claiming the car needed fuel “to reach full”.Even after I provided photographic evidence and official return documentation, they ignored the evidence and refused to resolve the issue.This effectively forces customers to return the car over full, otherwise you get charged.This appears to be a systematic practice, not a one-off mistake.Be very careful – you may be charged fuel even when you return the car full.I do not recommend Sixt.
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✅ Welcome to SIXT New Zealand – your premium car rental in Aotearoa.
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rānei, whakapā mai ki a mātou.
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He nui ake i te 222,000 waka kei roto i tā mātou rōpū reti, tae atu ki ngā tauira pai rawa atu pērā i a BMW, Mercedes, Audi me ētahi atu.
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