My experience with the service was very disappointing and felt unfair. I received the vehicle at a Full level (not over full) and returned it at the same Full level, backed by clear photos and a signed return condition report. Despite this, the service charged me a fuel fee, claiming the car needed fuel 'to reach full.' Even after I provided photographic proof and official return documentation, they disregarded the evidence and refused to address the issue. This seems to pressure customers into returning the car over full, or they face charges. It feels like a systematic issue rather than just a mistake. Exercise caution – you might be charged for fuel even when returning the car full. I cannot recommend this service.
Claim your business profile now and gain access to all features and respond to customer reviews.
👉 Visit our Help Center at sixt.com/help-center
or get in touch with us.
✅ Welcome to SIXT New Zealand – your premium car rental in Aotearoa.
We bring you first-class driving at down-to-earth Kiwi rates.
Drive First Class. Pay Economy. Premium vehicles without premium prices.
With over 222,000 vehicles worldwide – including top models from BMW, Mercedes, Audi and more – you’ll always find the right car for your journey across New Zealand, from the cities to the stunning landscapes.
We also offer flexible car subscriptions with SIXT+ and chauffeur & airport transfer services with SIXT ride, so you can travel Aotearoa your way.
👉 Toro atu ki tā mātou Pokapū Āwhina i sixt.com/help-center
rānei, whakapā mai ki a mātou.
✅ Nau mai ki SIXT Aotearoa – he ratonga reti waka papai mōu.
Ka tuku mātou i te wheako taraiwa pae tuatahi, utu ohaoha hoki.
Haere i te akomanga tuatahi. Utu i te ōhanga. Waka papai, kāore he utu papai.
He nui ake i te 222,000 waka kei roto i tā mātou rōpū reti, tae atu ki ngā tauira pai rawa atu pērā i a BMW, Mercedes, Audi me ētahi atu.
Ka tukuna hoki e mātou te ratonga ohaurunga waka me SIXT+, me te ratonga taraiwa / whakawhiti rererangi me SIXT ride.See more