Actually very unhappy to have to write this because I’ve always found Sixt to be very good despite the reviews / rating.Well and truly robbed this time when we did a group booking for 4 cars. I was told to book the cars individually by the chat assistant on the website. When we got to Faro they added the drivers as they said the would. Then paid the deposit as usual and petrol. I’d had two hours sleep so didn’t think much of it. When we got to our cars we didn’t have Nissan Qashqai’s as booked but that’s not always unusual. The Renault’s were not better but similar in size. Dropped off no problem.I’ve then been charged afterwards for upgrading all four cars and adding me as a driver to all four cars!! I explained that we needed one driver per car. I still had faith though that this would be resolved so emailed Sixt. Only to be told that I’d 100% agreed to all this and it was all explained to me. I’d also apparently requested upgrades all round! Obviously I’d signed for this so I’m at fault.Very very disappointed to be scammed and duped.
Claim your business profile now and gain access to all features and respond to customer reviews.
SIXT Portugal offers premium car rental services across the country, including Lisbon, Porto, Faro, and Madeira.
Book online at sixt.pt for flexible mobility solutions with outstanding customer service
