I bought the Sizzix Switch, for a considerable amount of money, and after 14 months it just stopped working. I investigated a bit and discovered that I am just one of so many customers in this position. There is another person who has left a review on Trust Pilot, who also has experienced this, and it seems Sizzix have completely washed their hands of this fault. They said I should have extended the warranty. I didn't even know there was an extendable warranty - but the sales pitch was all about how reliable their machines are. Doesn't seem like they are owning up to a major flaw in their design. Absolutely appalling customer service. The cost of this machine is eye watering - and is very short lived.
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