Shocking service. Ordered just short of £100 but after 3 weeks I still haven't received my order. When I chased it at 45p per minute I was told Hermes had lost the parcel but when checking with Hermes they say they are still awaiting the parcel. Sizzix now say they will have to investigate and also said some of the order may be out of stock. This was an present for my wife's birthday. Big let down. Rubbish customer service and I do all the chasing with no communication from their side.
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