I wouldn’t trust Skandoor with a cat flap, let alone garage doors. I felt initially assured by Graham — the owner with many years of experience — after we agreed on a price for six roller doors, which he even wrote down. Thought we were all set. Then? Radio silence. No updates. No call backs. Just… nothing.Soon found out my confidence was misplaced after I tried emailing, calling his mobile, calling the office multiple times, left messages with his secretary or on the answer machine, and still heard nothing back. After a month without even the courtesy of a reply to say they were too busy or no longer interested in the job it was plainly obvious it wasn’t going ahead. A simple “no thanks” would’ve done. What a waste of time and so unnecessary.I eventually went with Garolla — £300 more expensive, but absolutely worth it. Fast turnaround, professional service, and teething issues were fixed the same week.Even if Skandoors did eventually offer to fit the doors, I wouldn’t trust them to fix any snagging problems. A business that can’t be bothered to respond surely does not value its customers and you’re bound to get radio silence too if you want something sorted; judging by mine and others’ experience.They wasted a lot of my time and I wouldn’t trust them with a cat flap, let alone garage doors. Check out Garolla.
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