skechers.co.nz

1.6
1.6 Based on 42 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Liam
Service not Good enough

I called into Skechers, Botany Store and purchased some shoes for my Brother. They were wrong Size, so I returned them. The Store advised that they could request Correct Size and arrange for them to be Delivered to my Home Address.This was on 29th September.I phoned Skechers on 9th October as No sign of the Shoes.Girl there informed ne that they have to Contact their Customer Service Team via e-mail and this could take 1-2 Days.I called again 12th October and was informed by Skechers, Botany that they are still trying to Contact their Customer Service Team.So, I asked - 'can't you Phone them'. Response - Cannot get hold of them.What the Hell. You call this Customer Service - Absolutely Pathetic.You may have a Top Name Brand like Skechers BUT your Customer Service does Definitely NOT back this up and I will think Twice about buying Skechers shoes again.

2
Date of experience: Oct 12, 2024

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More