I bought a budget pair of walking trainers for around £65, and within two months, one developed a large hole. Thinking it was due to the price, I then purchased a higher-end pair for £140, only to encounter the same issue in four months. It felt like stepping on a stone while walking. I can't keep replacing trainers every few months. I tried contacting customer service about the issue, but they were unhelpful. Additionally, I encountered difficulties reaching them by phone. It would be wise for the company to update their information and prioritize customer support.
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