This service has severely disappointed us and is now attempting to charge an additional Euro 494 on top of the Euro 1092 we already paid, along with an extra Euro 430 for costs incurred. For our return transfer from Cervinia to Milan, we clearly stated our needs (including luggage) and indicated that a standard 8-seater van would be inadequate. However, they sent an 8-seater that could not accommodate both the passengers and luggage. After receiving no assistance, we had to rent an additional vehicle at the airport for Euro 430. The customer support was dismissive and offered no help, leaving us frustrated in the airport car park. The company now claims this situation is our fault due to baggage not meeting their terms, which is simply untrue. We even had one suitcase less than we initially specified and confirmed after booking. This experience has shown us that the service is unreliable, costly, and unsafe. There are more affordable alternatives that are likely to be better than this service.
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We are an award winning Ski Transfer operator catering to a huge range of destinations. Book your safe, simple and affordable airport transfer today. We offer transfers to over 200 different ski resorts, with transfer types to suit all budgets. We pride ourselves on providing the best possible customer service and value for money, which is why over 70,000 customers book transfers with us every year. You can get a quote and book online through our website in under a couple of minutes and you will receive instant confirmation of your booking by email. Sit back and relax knowing that your transfer will be waiting for you in the airport on your arrival.See more
