Skims return policy is set up to force people to spend more money. they don’t do exchanges however i ordered 2 Cheeky briefs size large color sienna- the boxes were labeled correctly however both contained thongs size xx small in clay.
they refunded me for the items right away however, when you buy three pairs of underwear, cost is $39- otherwise they’re $20 each! So although they refunded me for two pair if I want to purchase what I originally ordered I’m gonna have to pay full price or buy an additional pair to enjoy $39. by the way, they told me I could keep or donate the incorrect items- laughable! but what am I gonna do with a size extra extra small when I wear a large in the wrong cut and the wrong color? These obviously are the underwear that don’t sell,… I get it you have shareholders and have to make your operating profit, but come on Kim stop ripping your customers off! This policy is NEFARIOUS!
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