If I could give minus stars I would. I cannot believe the absolute awful customer service (lack of). I have emailed them 4 times since the day I received my item. The led face mask. As I want to return it and no one to this day has replied!!!! It’s beginning to look like a complete scam. They sell their masks lying that it’s on sale when it’s not. And they charge you £69.99 for the same one I purchased on Amazon for £40. It’s false advertising and the 90day money back guarantee must be meaningless too. As I have asked for a refund and to return the item and got no response so I can only imagine they probably reply after the 90 day period so they don’t have to give money back! Absolutely disgusting. I will be contacting the ombudsman now.
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