I purchased eltamd sunscreen from Skinmedix last month and it was either counterfeit or stored improperly. The consistency was completely wrong and it was so thick it would barely come out of the tube. I've used this product for at least 15 years so I know what it's supposed to be like. I reached out to customer service and they've been giving me the run around for 2 weeks now. They say the product has to be unopened to get a refund. I had to open it to see that it was counterfeit. Should have done my research. They are listed on eltamd website as an unauthorized seller. I DO NOT RECOMMEND BUYING ANYTHING FROM SKINMEDIX!!!!!!!!!!
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