I avoid EVER contacting their customer service 1) because the verification process every time is beyond ridiculous. 3 questions and some of the questions are just not simple things you would know ...and 2) there's always a communication/language issue with customer service just talking in rote and not thinking outside the box I only stay with them because of their prices, otherwise I would have left long ago and I've given up ever trying to contact them re issues.
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