If there was a negative 1 that is what I would rate Skinny. I have been a customer for several years. Recently my modem stopped working. To get any response from the contact us options was pathetic! To talk to someone there is a window of 10am - 2pm but the wait time is longer than that. When I used Facebook messenger, I got sent around in circles or spent hours waiting for a response. Finally had John but didn't solve the problem but I was asked for feedback on performance and service. I have now been without internet for 2 days with no solution in sight. Skinny...you have a lot of very unhappy customers...your advertising is misleading!!!! I have signed up with a new provider and there will be no recommendations from me!
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Skinny does award winning prepay mobile at great prices across NZ, it's that simple. Find out more here today. Skinny is a division of Spark New Zealand.