Update on experience, after five months of this saga, I am still awaiting my refund as I am being consistently ignored. They asked for my bank details in December, naturally I was pleased to have the saga over with, I am now being ignored again and no refund has been received.DO NOT pre pay this company, their businesses practices are certainly not ethical, I feel so sorry for their front of house/ reception as they cannot issue refunds and are having to deal with constant calls asking for updates.
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