I just had the most horrific and traumatizing experience of my life. I am a single woman with agoraphobia, which means I don’t like to leave my house unless absolutely necessary. It’s very hard for me. Tonight, I decided to treat myself to celebrate something. There was a mishap, and my order was only partially completed. I’m not sure if it was my error or the delivery service’s mistake. When I asked the driver about my Timbits and donuts (I ordered from TH), he said, “No, just this.” Unsure, I asked him to wait a moment. He became rude and raised his voice. I have PTSD, so I panicked and shoved the drink at him, meaning “Here, take it back.” As I tried to close the door, he stuck his foot in the doorway. When I finally managed to shut the door, the male driver kicked it so hard that the door and hinges shook. Even worse, customer service called it an “inconvenience” instead of an attempted attack. What would he have done if the door had broken? I’m terrified and will never use those delivery services again. These are the contracted people they hire—people who terrify women? Then they offered me $5 for my trouble. How dare they? The order cost $15. I’m filing a police report tomorrow. I’m still shaking. This is not healthy or normal behavior. I dread to think what could have happened if the door had broken. I’m considering speaking to a lawyer. This was unbelievably wrong. I also have proof—a camera with audio and video is installed right above my door.
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