I ordered LCBO on April 17th using Skip the Dishes. The order total was over $100. When four hours had passed and I hadn't heard anything I tried to contact Skip and the store. They claim the order was delivered by a certain time on the same evening, but I had our security review the video and there were no deliveries were made during that time. Skip and the delivery person say that since the delivery was confirmed there can be no refund. Confirmed by who? No one contacted me. Was SOMEONE's ID verified to check the age requirement? If yes, they could have easily seen that this other person was not me...but I return to the fact that I have video proof nothing was delivered. Poor customer service in the extreme.
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