Awful company with the worst customer service I have ever had the misfortune of experiencing. I will never purchase another Skoda again and would strongly urge any considering of doing so to re think. I purchased a brand new Kodiaq in September 2024 which has broken down with less than 13,000 miles on the clock at only 17 months old. The hybrid battery is supposedly the cause but I have no faith in anything that anyone who works for this shoddy company have told me so far. Skoda Wolverhampton are refusing to accept my rejection request upon the basis that the vehicle is repairable despite there being no estimated / end date for the part to be delivered. No one ever rings you back and you get told conflicting things by basically everyone who you have the misfortune of dealing with. No one wants to take any accountability or responsibility for my current situation or the countless numbers of hours I have spent on the phone. I am now going through the Ombudsman to try and obtain a solution.
Claim your business profile now and gain access to all features and respond to customer reviews.
Search for new and used cars, book a dealership car test drive and take part in the government scrappage allowance scheme.
