I am astounded by the service and generosity I have received from Skoda UK. I reported an issue with my car key to my local Skoda dealer who in fairness were rude and unhelpful. I felt I had no alternative but to speak to Skoda UK. A long storey short, they provided me with a replacement key free of charge which the dealer coded to my car. Customer service rang me a few days later to confirm that everything was resolved. I confirmed it was, at which point I thought that was that. My 4 month old grandson was visiting that day, he was being a little vocal at the time. The lady I was speaking to asked me who it was, I told her. She then said she would send me a gift as an apology for my patience and understanding . She would also include a small give for my grandson.I would just like to thank Skoda uk for there help in resolving my issue and thank them for there very kind gift. It was not necessary but greatly appreciated.Thanks again
Claim your business profile now and gain access to all features and respond to customer reviews.
Search for new and used cars, book a dealership car test drive and take part in the government scrappage allowance scheme.
