Skoda UK customer care and finance, i have to say very poor from my on going experience. I bought a brand new Kamiq three months ago, unfortunalty theres a rattle in the dash which is very annoying to say the least, my dealer has tried and failed to sort the issue. I have, which is my right under the consumer act 2015 rejected the vehicle, i have given the dealer fair opportunity to fix the issue but as i say they failed, the rattle is that bad my wife has even managed to record it on her phone as evidence. The vehicle has been returned to the dealer so i dont have a car. Skoda just seem to be stalling and making the situation worse, long winded and stressful, i just want my money back, is it that hard. I ve not named the dealer as the issue seems to be skoda, if it proves different at a later late i ll update this review or do a review on the dealer. I would like to add this is my skoda number 7 all new, first one with a issue. Is it too much to ask to have a new car rattle free and be able to enjoy my new car experience !! Not the nightmare im going through.
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