I brought an 18 plate Škoda Kodiaq with two years warranty from Thomson and Potter in Perth. It’s my 3rd Škoda. The timing belt failed on the last day of warranty and even though I notified Škoda of the breakdown Thomson and Potter washed their hands of me. It’s a serviceable part, within recommended mileage and age and within warranty. But its now 8 weeks later and I am still without car and waiting for someone to take responsibility while Škoda Uk look into it. My lease is due to expire next year - can’t imagine ever going back to T&P or getting another Škoda based on how they treated me. Such very poor customer care it’s shocking.
Claim your business profile now and gain access to all features and respond to customer reviews.
Search for new and used cars, book a dealership car test drive and take part in the government scrappage allowance scheme.
