Ongoing issue with known fault, acknowledged by Skoda Johnson Birmingham and Skoda UK as a known fault, now making our 5 year kodiaq unusable due to the premature failure of the gearbox.2 years of discussion with Johnson Birmingham and 1 year with Skoda UK has lead no where other than Johnson offering to buy back the vehicle at a vastly reduced value.Employees of both Johnson and Skoda have confirmed this is far below the expected level of service and such a pity as this is our third but now final Skoda.Plenty of opportunity for them to make this right or offer any level of support but consistently stated that they would help if they could but that they can’t unless both parties agree - neither will agree without the other one confirming first.This adds to the miss-selling when we purchased the vehicle and Johnson Birmingham deliberately miscalculated the road tax confirming it was in the lower categories when we paid for the vehicle and then informing it they’d made a mistake when we collected it and it was actually in one of the highest brackets due to the list price.So disappointing
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