⭐☆☆☆☆Awful experience with Marshall Škoda Northampton – avoidI purchased a used Škoda Scala (KM21 XHB) from Marshall Škoda Northampton in June 2025 for £13,750. Within just 2,500 miles of ownership, the car developed serious faults: both track rod ends split, brakes were corroded and rubbing, and a persistent engine knock/tick appeared. I also later noticed poor paintwork that had clearly been covered up at the point of sale.To keep the car roadworthy I had to spend £541 at another Škoda dealer for urgent repairs, with old parts retained as evidence. Despite this, Marshall Northampton have repeatedly denied liability, even suggesting without evidence that a third-party alignment service caused the damage.When I raised these concerns, I was met with an aggressive and dismissive response from Damon Bell, Sales Manager, which only added to the stress of an already unacceptable situation.Škoda UK customer service have also failed to resolve matters — repeated delays, broken promises of call-backs, and no meaningful outcome. Months later, I remain out of pocket, still driving a car with unresolved faults, and still fighting to enforce my consumer rights.This experience has been stressful, costly, and deeply disappointing. I expected professionalism, honesty, and a quality vehicle — instead I’ve had poor workmanship, aggressive treatment, and no accountability.I cannot recommend Marshall Škoda Northampton and strongly caution others to think twice before buying here.Terry peapell
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