Purchased a brand new Skoda Karoq in 2021, it's done 13,000 miles and it's warranty has just expired.The clutch broke making the car undriveable. I was unable to book my car in a Skoda garage for more than 6 weeks, so took it to an independent specialist. They replaced the clutch master cylinder which was faulty and leaking, the clutch slave cylinder which had an improper seal on it, the clutch plate which waa severely damaged with heat spots caused by a faulty diaphragm. In total the repairs cost just under £2k.Skoda customer service manager (Morgan Boudjeldikca) was dreadful. They said they have no legal obligation cover faulty parts outside of the warranty, even though the car had only done 13k miles.They clearly don't value customers who have spent tens of thousands of pounds on their faulty cars.Shame on them.
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