If you are considering a Skoda for your next family car please DON’T!!!Our Kodiaq is less than 6 months old, it has failed and cut out mid-drive multiple times. We have 2 small children travelling in the car daily and it’s a miracle we haven’t had a horrible accident when these incidents have taken place.The entire gear box has been replaced twice!! They are supposed to respond to a complaint within 8 weeks, but if they decide the complaint should be handled by a different team they restart those 8 weeks?? I would like this assigned to a customer service senior manager immediately. I’m not sure what it will take to get some help - if we have a horrendous accident due to the car failing entirely for a 4th time will Skoda then do something about it?? Supplying Dealership: RRG Group SkodaRepair Dealership: Parks Hamilton SkodaSkoda Complaint Reference: 05968259Skoda Financial Services Complaint Reference: FLE-855304Vehicle supplied as personal contract hire from Skoda Financial Services. vehicle has lost drive 3x now with gearbox and electric motor replaced twice. Vehicle has only covered c.3500 miles and with the latest failure yesterday it would point to the same repair required a third time.
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