I reported a corrosion issue on my Skoda Citigo in October 2024, involving rust around the fuel filler area — which inspection showed had started from inside the panel. This is exactly the type of problem Skoda’s 12-year anti-perforation warranty is meant to cover.Despite this, and the fact that my car has full Skoda service history and has always been maintained by Skoda main dealers, my claim was rejected on the grounds of an alleged service history issue — something not mentioned in the official warranty terms.After months of delays, lost documentation, and no meaningful communication from Skoda, I’ve now had to escalate the matter to The Motor Ombudsman.It’s also clear from owner forums and customer experiences that this rust issue is common on Citigo models, and some dealers have repaired it under warranty, while others seem to dismiss it unfairly. There appears to be no consistent approach, and many customers like myself are left chasing answers.I expected far better from a manufacturer like Skoda. The way this issue is being handled suggests the corrosion warranty is not being honoured as it should be — particularly for a known fault affecting multiple vehicles.
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