After giving my details to Skoda and VW Financial as per their request still no contact from them. It seems if they send you a reply asking for your details it will lessen the impact of their total failure to address a complaint. It is shameful a company the size of the VW Group treat customers in such an appalling manner. Maybe the size of the company is the problem as they simply don’t care about their customers. I will never buy another vehicle from Skoda or the VW Group as it’s been the worst car buying experience I have ever had.
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