Can’t believe the level of poor customer service with Skoda, my vehicle was recovered under warranty on March 4th 2024 , it currently has been turned away by two Skoda main dealers with no reason as to why, no explanation no email nothing from either garages ,only after calling the main dealers was I given reason as to why, ranging from to busy to vag sending a directive stating that no recovered vehicles are to be accepted this was sent on the same day the vehicle was due to be received.This situation is still ongoing and will be a month now until its next appointment at the next main dealer.The vehicle a Kodiaq its excellent , can’t fault it , as for the aftercare terrible makes me question if I want a Skoda as a next car , it a real shame as the product is first class
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