Awful experienceThe customer service was horrendous at Skoda Croydon trying to get through on the phone was a joke many times I called ringing for more than half an hour waiting for someone to pick up the phone. My car needed a part which was nearly £1000 which took ages to come in, I was without my car for over 3 weeks in all and not offered a curtesy car. When I did finally pick the car up my bill was nearly £3000 at that price they could have at least cleaned the car it was filthy sitting in their carpark all that time.I was going to buy my daughter a skoda and with this awful service I am now thinking of going elsewhere. I had no choice but to go to skoda as no other garages was allowed to buy the part I needed and skoda croydon was my local garage. If I need any future work done to my car I will go to Bromley and hopefully they will b better mind u they can't b any worse. Not a happy customer 😒Date 3 January 2025
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