The day my husband and I walked in Skoda York store we felt overwhelmed how beautiful and clean the areas were, it felt extremely welcoming. We was looking to buy a Skoda Kodiak 7 Seater we new exactly what we wanted. This Young man called Darrian came round the corner introduced himself, invited us to sit down offered drinks, we then felt at ease. He spent hours with us, we were throwing questions at him and he answered with full confidence. All through the buying, the phone calls the emails he was patient, calm, reassured us in every way. I suffer with anxiety sometimes it gets the better of me but Darrian was absolutely spot on helpful and always there on the other end of phone email and in person. The sales and buying has gone so smoothly and now i have the most beautiful car i could not ask for anything else superb customer skills. He has only been with company 3 months i was so shocked his knowledge of Skoda cars his sales was also listening to us the customers what we wanted excellent
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