skoda.co.uk

1.9
1.9 Based on 201 reviews

Search for new and used cars, book a dealership car test drive and take part in the government scrappage allowance scheme....

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Molly Price
Not a great experience

I bought a Skoda from Bristo's in Ipswich. The car was ok but the level of service from the salesman was not.The car was not clean when I collected it and the handover was rushed. He then asked me to complete the online survey and that anything less than 5 stars was classed as a failure. I told him I was not going to give 5 stars due to the cleanliness and the rushed handover.He invited me to come back to have the car re-cleaned and go over any questions I had about the car that were not covered on the initial handover. The same car cleaner cleaned the car to the same poor standard as before and the salesman did not have the time to go over my questions about the car..I went to complete the online survey but the link had been removed because they knew they were not going to get the 5 stars they wanted.Not great service at all so I'll be requesting a different salesperson if I decide to use this dealership again...

2
Date of experience: Apr 29, 2025

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Business Details

  • Search for new and used cars, book a dealership car test drive and take part in the government scrappage allowance scheme.

  • language https://www.skoda.co.uk

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