skoda.co.uk

Not so Superb , more Naff

We bought a new Skoda Superb SEL in December 2024. It arrived and was very good , for a short while. Then things started going wrong leading to it residing with the supplying Skoda dealership since the beginning of February due to numerous computer and electrical faults , all of which were recorded and evidenced . At one time it registered 10 active faults at one time on more than one occasion with all the warning bells and whistles associated with the faults going off continuously . The cruise control even activated itself. And on one occasion the battery was completely dead after a 200 mile drive the previous day .There were also other faults like the electric windows not closing properly too, rear camera retracting slowly, but the dealer said the main cause was found to be a poorly fitted wiring loom, which they have replaced.The maps that should be displayed in the speedometer binnacle are not loading , and never did work from new ! The dealership we are told are awaiting the Skoda to provide a fix for this and we were advised that Skoda think that function is a convenience function so its not working so should be accepted, not a view I would agree with as seemingly the vehicle was knowing sold to us with that defect, so what not fully functional The Skoda app died too and it was theorised as possibly being related to the SOS function which also was not working. The replacement part for the car to make it work now not expected about the 1st April. Nothing of my experience of owning a Skoda Superb gives me cause to recommend buying one , I have only driven it for about 6 weeks of the 12 weeks I have been paying for it . I have little to convince me to remain a customer of Skoda other than the dealership, Marshalls at Medway, who have been very good. None of this is their fault and they have provided me with an alternative vehicle, but I do not not want my vehicle returned until all faults are repaired including the "convenience matter"

Date of experience: Mar 13, 2025