I live in Switzerland. Skolyx courier of choice, and you can't change it, is FedEx. You'll obviously have to pay the VAT 8.1% of Switzerland. But the problem comes when FedEx pays it for you and charges you a disbursement fee. For you to have any idea:- Switzerland VAT 8.1% = CHF 1.80- Original VAT = CHF 15,70- Disbursement Fee (From FedEx) = CHF 22,00It's unbelievable the amount you have to pay to FedEx. Last time I'm ordering anything from Skolyx. And obviously Skolyx doesn't give a __ to these type of charges. They just remove the VAT in their home country and ship it. The rest you have to deal with.——- Additional Comments 01One solution would be to at least let the customer choose between FedEx or DHL. DHL is normally cheaper and normally doesn’t have these shenanigans of FedEx.——- Additional Comments LatestYou mentioned that DHL is twice as expensive as FedEx. Here is the analysis: • Shipping cost to Switzerland on your website (FedEx): 17 EUR • Shipping cost with DHL (based on your comment): 34 EUR (100% more according to you) • Disbursement fee charged by FedEx (****which I was never informed about and never requested****): 22 EUR • Total cost with FedEx: 39 EURBased on this, DHL is actually cheaper than FedEx. Also, I strongly dislike receiving unexpected bills at home.Please make sure to inform yourselves and your customers more clearly about these hidden fees — especially the additional charges imposed by FedEx.FedEx is a scam!
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