Terrible customer service!They messed up the address on my order which meant I wouldn't get the headphones in time, to give it as a birthday gift. The rep, Rhyan B, was not helpful at all. They just gave me a code that wouldn't work with any sales and would not work with the code that I already had. They also chose not to mention that when offering me the code and waited for me to ask what the limitations of the code were, which seems extremely sleazy. That would mean I'd to pay way more if I was to get any use out of it. The rep was also very frank about it costing me more and didn't not care if it did. Don't get me wrong, I'm ok with not getting a discount code, I just wanted the headphones to get to me on time. But for the inconvenience this has caused they would not even expedite ship it. I'll never buy from them again. UPDATE: I reached out to customer service like they asked and, weeks later, I have still not received a reply. Their customer service replies here are just for show which is pretty scummy, in my opinion.
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