skullcandy.com

4.3
4.3 Based on 140 reviews

We are music you can feel....

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Lois
NEW: GOOD CUSTOMER SERVICE AND CARING ABOUT CUSTOMERS; OLD REVIEW: Crappy, crappy service and pac

UPDATE: I am changing my review of Skullcandy. Skullcandy not only shipped out new headphones, but didn't charge me for the replacement pair once they received my return. My Granddaughter was not able to use these on her trip, but at least I will have her Christmas present. Even though it was work on my side to repackage and take to UPS and pay to print, as I do not have a printer, Skullcandy made up for this inconvenience by not charging me for the second pair. The second pair has arrived, it was still in a bubble package, which alarmed me, but the box was not crushed this time. Thank you Skullcandy. Ordered EVO CRUSHER headphones from Skullcandy. The headphones were for my granddaughter so that she could have headphones on the airplane. It was to be an early Christmas present. The headphones are packaged in a "cereal box" type packaging from Skullcandy. They sent them in a bubble envelope. The headphones were crushed. I had to send back and now my granddaughter will not get her headphones. Still no refund, but have tracking on the return slip they emailed to me. You would think that this company would care about the packaging of their products and their customers. Very disappointed. Their mistake became my work.

5
Date of experience: Nov 20, 2025

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