So many things Skullcandy did right here. As of today, Skullcandy has replied to every Email I sent, answered every question I asked on repeat since I struggled w the return process ( this is my first Skullcandy purchase). I was able to speak w a live customer rep who solved my immediate issue , then, on the regular, they are following up with where I am in the “return” process and just straight “on it”!!! They obviously care about the quality of their product and the consequential satisfaction of the customer…..a true rarity anymore..❤️💀❤️.
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