I paid for the ANC 2 headphones which were 180 or around that price, then I paid extra for warranty as well and express 1-2 day shipping which was an extra 20-30 dollars. All to say I paid around 218 dollars. I had received a confirmation saying that my order was shipped and even completed but when checking the tracking number it said it was never received. I had messaged or emailed them 5+ times and even called. Every single time they gave me a different answer as to what happened to my order. They won’t give me a refund and keep pushing the date of when I’m able to get a refund back. I’ve never had an experience with buying from store like I’ve had this one. I feel devalued as a costumer and fatigued by this whole experience. If you do plan to buy from them don’t buy on their website, either buy on amazon or through Best Buy. They have better costumer service options than Skullcandy. I’m ready to dispute this with my credit card company if they won’t issue me a refund. Edit: I already did what they said and I haven’t gotten any help
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