I ordered a headset over seven business days ago, and nothing has progressed with my order since. There have been no shipping updates—just silence. I contacted their online chat three times, and the only response was that my order might ship next Monday. Absurdly, I was told to contact my bank for a refund if it doesn't ship. This has been a frustrating and unprofessional experience, and I wouldn't recommend ordering from their store.
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