The sky customer service is a joke. I actually think they are laughing at their customers. We have a broadband issue, pretty simple really, the inside line /box was broken by dog called customer service which i presume is in India, csa went on with her script of trouble shooting twice before i had to cut her off and by saying i needed and engineer to come out and fix it again like others i was put on hold 4 times and still came back to me asking did i check this that and the other, this was the i evenly said to her i was going to cancel it this was the 26th of Feb nearly an hour on the phone she came back and said the enginer would be out on the 3rd Mar even do i told her i was working from home and i needed it so i told her to take it back because i was going to virgin then she transferred me to the cancelation team who never answered
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