Poor speeds, constant dropping out but they keep trying to suggest it's something I'm doing wrong although nothing has changed in my house for months. 'Well it tests OK', if it was OK, why would I spend many hours of many days trying to get Sky to fix the issues. No engineer for 9 days and told it will be another 72 hours. I will have terminated my contract by then. The customer service agents are working from lists; it's clear they don't actually have a clue of the technical side and won't send an engineer; probably due to cost. Given the social media noise about Sky in my area, it is suspected that they have over sold the services and don't have the infrastructure at the exchange to cope with the demand. They seem to have lots of resources in sales; I'm getting calls all the time trying to sell me Glass/TV and other upgrades - none of which I would touch with a barge pole. If they looked after existing customers with the enthusiasm they put into sales, they would make billions more.
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