skybroadband.co.uk

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1 Based on 21 reviews

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sitges225
They send bullying and threatening…

They send bullying and threatening emails and textsSky TV customer 20 years, broadband 10 years, mobile 3 years. Moved home. Sky could not provide contracted broadband speed at new address. Sky volunteered to end contract with no early termination charge (£300+) as they could not fulfil contract. They imposed charge. It took 6 phone calls to resolve. Then Sky continuously demanded return of the router/hub that I had already returned - which they had acknowledged. Made 6 more phone calls when advisors acknowledged return of router and promised no charge for alleged non return. Received bullying and threatening emails and texts for alleged non return of router. Then Sky charged me for the router.....

1
Date of experience: Nov 25, 2025

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