AVOID AT ALL COSTSYou’ll be waiting weeks to get installed. They’ll lie to you and make every excuse under the sun. They’ll pass you from one agent to another then they’ll cut you off after wasting your time for an hour. This has happened to me 3 times now. 9 phone calls later and 2 activation dates not met!! You also can’t make out what most customer service agents are saying and they all say the same thing off script the way they’ve been trained. You’ll get the same patter… “I understand your frustration” “I’ve had the same thing happen to me” “I’ll help resolve this”… all lies and then they blame Openreach for there incompetence. Have been a loyal customer with Sky for years as well as all my family and the company as a whole have really gone down hill massively. TRY ANOTHER PROVIDER AND SAVE YOURSELF THE STRESS
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