This has been the worst experience I've ever had with any product or service. After getting broadband and TV installed, I lost connection just three days later. When I called, I was informed that the issue was external and a technician would come out. They initially told me they would come on Wednesday, but then changed it to Monday. On that day, they sent the wrong technician who couldn't help us. After another lengthy hold, I was told we’d have to wait another week for someone to come. I canceled immediately.
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