Terrible service and company...They get UK sky cards registered to UK addresses and then sell them to unsuspecting customers. When SKY UK find out about this misuse of their card they cancel it. Sky Cards EU then expect you to pay for another, even if you have only had the card for 2 months. Terrible company to do business with when something goes wrong as they just don't care and expect more money.They then hold you to ransom, as they have already taken their annual fee and the fee for the UK card that you have no control other other than through them, Mon - Fre 09.00 - 17.00 and only through email, as they only want to talk to you when if it is to buu something... Once you have paid they want very little to do with you.. Crap customer service...Don't use there are other companies out there...Having read your reply, I must agree someone can email you 24hrs a day, but if they want to call you other than to buy something it's tough luck. The response is please email.You now have 37% 1 star ratings, yet always blame the customer.If there is an issue with a credit card payment it is not always the fault of your customer, to then just state we are all bad debtors is an easy cope out until some calls you out on it.Improve your customer service and attitude to customers...37% 1 star ratings can't all be wrong about you..You write quite politely here, yet your direct emails to customers who have an issue are completely different...I will accept your advice and use another company with far better ratings...
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Europe's leading supplier of Sky cards, Sky+ HD digiboxes, IPTV set-top boxes and accessories to watch Sky UK TV Abroad.. Orders shipped worldwide.
