update: I have already contacted the company directly via email and provided all the necessary claim details. I am currently waiting for their response and a clear confirmation regarding my case.
I would also like to state that I am aware the airline has already paid the full compensation amount, as this was confirmed to me. Therefore, I expect transparency, a clear explanation, and prompt payment of the full amount without any further delay.
At this stage, the issue remains unresolved. I hope this matter will be handled fairly and professionally. I will update my review once a final and satisfactory resolution is provided.
I am very disappointed with how Skycop has handled my claim. I was promised a full compensation and told it would be processed promptly, but instead, only a partial payment was offered – and there is still no clear date for when it will be completed.
This process has been unnecessarily prolonged, and despite multiple attempts to get updates, the company has failed to provide a clear explanation.
I am aware that other customers received their compensation promptly, without deductions, which makes this situation even more frustrating and unfair.
Skycop’s repeated delays, broken promises, and lack of transparency have caused significant frustration. I hope the company resolves this matter fairly and professionally.
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