Really poor communication. I had some general questions about the forms, before I could complete them. I asked for help via email on 07/10, on 14/10 they asked when I’d be free for a call. I hadn’t heard anything by 20/10 so followed up. I received a phone call without warning which I wasn’t able to take, they said they’d call the next day and didn’t. On 30/10, I withdrew the referral, (after which, I was called within 10 minutes of sending) as it had been over 3 weeks by that point and I couldn’t get in contact with anyone for guidance on the forms, and it made me lose confidence in the rest of the process. It then took them another nearly 3 weeks to respond to my questions regarding GDPR, as I requested them to remove my data - as I didn’t use their service - but they refused.
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Specialist mental health services for people with developmental disorders including autism, ADHD, learning disabilities, Down Syndrome, and many others.
We have a team of psychiatrists, psychologists, occupational therapists, speech and language therapists, social workers, counsellors and nurses, all with expertise in supporting neurodiverse people.
We have three divisions of service :
1- Medico-legal services for neurodiverse population
2- Autism and ADHD diagnostic assessments
3- Specialist multidisciplinary services from our team of staff.
We see privately funded patients and can work with legal firms, NHS England and local CCGs to provide support. We also provide bespoke training to employers,carers groups and psychoeducation to people who have received a diagnosis.
All of our autism assessments and adhd assessments are completed in line with NICE guidance. See more